ShoreTel® is a leading provider of pure IP telephony solutions worldwide and well-known for exceptional customer satisfaction. Since 1996, ShoreTel voice systems have been designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs.
ShoreTel's distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go.
Fibercom is proud to be part of the select, worldwide group of channel partners providing service and support.
ShoreTel's business communications system delivers voice, unified communications (UC), and contact center capabilities to enterprises of all sizes. It combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems
ShoreTel's IP phone system is a completely integrated unified communications system that is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.
ShoreTel's distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.
ShoreTel's Web-based management interface, ShoreTel Director, can manage and monitor all aspects of your system including IP phones, voice switches, voicemail, and auto-attendant.
Unfied Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.
ShoreTel Mobility extends the full power of a desk phone and Unified Communications (UC)capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.
ShoreTel can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM.